A Moment to Reflect… and Celebrate

Sometimes it’s good to take a moment and reflect on your accomplishments to help bolster you for the journey ahead. Our latest award was the Latin America and The Caribbean Partner of the Year Award for Application Development for Teleios QuikWorx, and we look forward to all the opportunities that lay ahead of us. Here’s a look back at our Microsoft awards over the years.

We, at Teleios remain focused on delivering life to all those we interact with – our customers, our partners, and most definitely our very own employee community. We develop new innovations with a view to create real impact on the world. That remains our focus. Receiving awards as a recognition of our work is a welcomed bonus. And for this, we celebrate.

“It’s fantastic that we can be honored by Microsoft like this over the years. Teleios is committed to the pursuit of excellence in all that we do and to operate at the highest level of ethical standards. As an organization we believe that part of our purpose is to develop and empower our people to be effective leaders, thinkers and innovators. It’s my honor to celebrate the Teleios people through these Microsoft Partner of the Year Awards.”

--Kevin Khelewan, COO Teleios Systems

Well done Team Teleios!

Teleios Systems Wins Microsoft Award For Application Development

From left to right Kevin Khelawan Chief Operating Officer and Ruselle Seeboo Manager

From left to right Kevin Khelawan Chief Operating Officer and Ruselle Seeboo Manager

Port of Spain, Trinidad, July 13, 2016– — Kevin Khelawan, Chief Operating Officer for Teleios Systems, has announced that the company has won the Microsoft Partner of the Year Application Development Award for Latin America and the Caribbean Region. This award is for the development of their product, Teleios QuikWorx.  

Teleios QuikWorx is a no code platform that enables Microsoft Partners to build and sell solutions as a service for SharePoint Online. Partners could rapidly build automated solutions and deliver them to their customers in a matter of hours. QuikWorx was built by Teleios Systems, a locally based software development company which has earned Teleios an ISV (Independent Software Vendor) certification from Microsoft.  

This award marks the third Partner of the Year award that Teleios has won having previously captured the Country Partner of the Year Award (2010) with their MessageCentral Platform, and the Global YouthSpark Citizenship Award (2014) for the Teleios Code Jam programme. This is Teleios’ first regional award.

The company was honored among a global field of top Microsoft Corp. partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.  

Teleios Systems Limited ™ was founded in Trinidad and Tobago in 1997, and delivers technology platforms that help its customers to quickly and effectively deploy business solutions. Since 1997, Teleios has developed expertise in the areas of scalable, distributed systems and today is an expert at developing and deploying Cloud based solutions. Teleios serves customers throughout Latin America across a variety of sectors including government, energy, retail, finance and telecommunications.  

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Teleios Systems wins The NCB Digital Innovation Challenge with digital service “NCB Concierge”

Team Teleios: From left to right Grayson Alert, Lorenzo Hodges & Sean Hinds

Team Teleios: From left to right Grayson Alert, Lorenzo Hodges & Sean Hinds

On Saturday 2nd April 2016, Teleios Systems participated in and won the inaugural NCB Digital Innovation Challenge hosted by NCB (National Commercial Bank) Jamaica Limited. This challenge was designed to aid the NCB to develop technological solutions that enable one or more entities within the NCB Group of Companies to improve the customers’ experience or derive a new source of revenue ( With over one hundred (100) entries being submitted, twenty percent (20%) of which came from the Caribbean, fourteen (14) teams were given the opportunity to pitch their ideas to a panel of six judges.

Teleios Systems emerged as the winners of the challenge with their solution called “NCB Concierge- a Customer Engagement Platform”. Representing Teleios were Lorenzo Hodges who took on the role of the business developer, Sean Hinds who took charge of development and design of the application, and Grayson Alert who dealt with the user experience (UX) design and presented the solution to the attendees.

NCB Concierge transforms the customer’s waiting experience at banks by engaging the customer ahead of time and empowering bank staff with insights to manage the flows of customers. Customers would be able to indicate ahead of time what transactions they want to get done at the bank and receive guidance on what pre-requisites they need so as to have a smooth transaction. At the bank a customer would be able to check-in and receive updated info on what their expected wait times would be. The real power of the solution is in the bank’s ability to allocate staff to areas of need based on expected transaction flows.

Effective service delivers delightful experiences.

With some research, the team was able to identify some of the problems facing both the bank and their customers, with a particular focus on non-teller transactions. For instance, arriving at a bank not knowing what to expect regarding long wait-times, procedures and required documents for transactions produces significant anxiety among customers. From the perspective of the bank, they are generally unaware of what customers have queued up to do and so are unable to minimize customer waiting times. NCB Concierge aims to address this two-sided problem.

When asked about the experience, Lorenzo had this to say:

“I commend NCB for taking such a bold step, considering that banks are not traditionally known for innovation. As innovators ourselves, we were happy to continue playing our part in the eco-system, and to support the bank in designing fresh ways to impact customers. We're humbled and honored to have won the challenge.”

Keep watching this space, or follow us on Twitter (@teleiossystems) to find out what happens next with NCB Concierge, and keep abreast of what’s happening at Teleios Systems.

Teleios Systems wins Microsoft Partner of the Year YouthSpark Citizenship Award 2014

PORT OF SPAIN, TRINIDAD — May 29, 2014 — Kevin Khelawan, Chief Operating Officer for Teleios Systems, today announced the company has won the Microsoft 2014 YouthSpark Citizenship Award for its Teleios Code Jam program. The company was honored among a global field of top Microsoft Corp. partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

Teleios Systems Awarded 2010 Microsoft Country Partner Of The Year For Trinidad And Tobago

Today, Teleios Systems proudly announced it has won the 2010 Microsoft Country Partner of the Year Award for Trinidad and Tobago. The company was chosen out of an international field of top Microsoft partners as delivering market-leading customer solutions built on Microsoft technology.